This Policy applies to all of the services and Web sites offered by Alert Solutions (collectively, the “Site”) and to all personal information that we directly collect or receive from you, whether manually or digitally processed. It does not apply to information our customers collect or receive from you. While we take commercially reasonable measures to protect all personal information in our control or possession, we cannot guarantee or enforce the privacy policies of our customers. For this reason, we encourage you to review the privacy policies of our individual customers’ Web Sites before disclosing any personal information to or through them.
We may collect personal information from you on the Site, including, but not limited to, the following: (a) to facilitate the delivery of services; (b) to provide you information you request, to give you a customized interactive experience; (c) to measure interest in various services; (d) to inform you about new services and features; and (e) to help us develop new services and features that meet your needs. The information we request may include personally identifiable information such as your name, billing and shipping address, telephone number, e-mail address or credit card information. It is solely your choice whether or not you provide this personally identifiable information. However, should you choose not to provide the information, we may be unable to process an order, fulfill a service or display certain content on the Site. We do not sell or rent personal information, including personally identifiable information, to unrelated third parties.
We disclose personal information provided to us in limited circumstances. These circumstances include, but are not limited to, the following: (a) to the extent required by law or to respond to judicial process or a good faith belief that such action is necessary under law or to comply with legal process served on us; (b) to protect the security and integrity of the Site and our services; (c) to protect our rights and property and the rights and property of others; (d) to take precautions against liability; (e) to respond to claims that submitted information violates the rights or interests of third parties; (f) to correct technical problems and malfunctions in how the Site operates or processes visitors’ information; (g) in connection with a merger, consolidation or sale of all or substantially all of the stock or assets of one or more of our businesses; (h) to provide to our customers pursuant to your request in furtherance of ensuring that you do not receive further communications from our customers or from us; or (i) pursuant to our customers’ specific direction in connection with a service we are providing on behalf of our customers.
Access to Personal Information
Individuals seeking access to their personal information that we collected directly from an individual may contact our Privacy Compliance Officer, as set forth below. Individuals seeking access to their personal information that we have received from a customer must contact the customer directly. We require our customers to comply with applicable privacy laws and regulations pertaining to the use of our services including, but not limited to, that all messages sent by our customers utilizing our services, in whatever medium, contain the valid name and required contact information for the customer.
We utilize reasonable and appropriate protections to ensure that personal information in our care is not misused or accessed without authorization. Personal information is stored on our own platforms or on the platforms of our agents/contractors, with access restricted to those employees or contractors who have a need for such access to perform a legitimate business function relating to the services or for maintenance, internal security or related issues. Moreover, we generate audit logs that record all access and use of personal information stored in our databases. Any contractor whom we retain to provide services for us and who will have access to personal information must generally agree to abide by the terms of this Policy.
We do not knowingly collect any personally identifiable information from children under 13 years old through the Site. However, if the parent or guardian of a child under 13 believes that the child has provided us with personally identifiable information, the parent or guardian of that child should contact our Privacy Compliance Officer through the contact information provided below if they want this information deleted from our files. If we obtain knowledge that it has personally identifiable information about a child under 13 in retrievable form in our files, we will delete that information from our existing files. In addition, anyone under 18 years old should seek their parent’s or guardian’s permission prior to using or disclosing any personal information on the Site.
European Union Safe Harbor Compliance Statement
European data-privacy laws protect personal information that is transferred from the European Union to the United States. The U.S. and E.U. have entered into a “Safe Harbor” that allows U.S. entities receiving personal information from the E.U. to satisfy those obligations.
Third Party Web Sites
The Site may contain links to third party Web sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content or the privacy practices of any third party Web sites. For this reason, we encourage you to review the privacy policies of these Web sites before disclosing any personal information to or through them.
Review of Compliance
We review our compliance with this Policy on a periodic basis.
The Site is created and controlled by us in the State of Rhode Island, USA. By using the Site, you signify your assent to this Policy. If you do not agree to this Policy, please do not use the Site. We reserve the right to make changes or modifications to this Policy at any time without notice. Please check this page periodically for changes. Your continued use of the Site following the posting of changes to This Policy constitutes acceptance of those changes.
Concerns regarding our adherence to this Policy should be raised first with our Privacy Compliance Officer, through the contact information provided below.