Patient satisfaction is crucial to maintaining a successful medical office. Word of mouth has spread to the digital age where patients share their opinions on doctors, specialists and medical offices more than ever.
Stay ahead of the curve and deploy surveys to your patients with Alert Solutions’ Patient Communication Suite. Available in email, voice or SMS text, digital surveys receive a higher response rate over traditional paper-based surveys.
You can even send reminder messages to those that haven’t provided their responses.
The benefits of sending patient surveys digitally include:
- Increase Patient Response Rate – Provide patients with an easy way provide instant feedback
- Achieve Instant Results – Collected survey results are tallied in real-time, and include totals of each response and response by contact.
- Improve Patient Satisfaction – Surveys demonstrate that you care about high quality and are searching for ways to improve – something patients appreciate
- Reduce Communication Expenses – Alleviate your staff from manually calling or mailing surveys, eliminating paper, ink and postage costs
Download our brochure today!